How to get a welcome letter or statements?
Step 1: Sign in to your PingPong account and click Marketplaces tab. Then select Apply For New Receiving Account.

If you are using the old dashboard, you can find apply for a welcome letter and bank statement under Receive from platform tab.

Step 2: Once you have your receiving account ready, you can find "Apply for a welcome letter OR transaction details option under your receiving account. Provide required information and submit.

.png)
Step 3: The welcome letter will be sent to you by email.

Still need help?
Our bank partners


글로벌 결제, 핑퐁페이먼트 함께 시작하세요.
Our all-in-one global payments solution will take your business to the next level.